Annoyance Call Trace

Through the cooperation of the phone company and the local law enforcement agency, Annoyance Call Trace lets you track down harassing callers. All customers automatically receive Annoyance Call Trace. You are only billed when a successful trace is made. There is a charge per call trace whether you follow up with the authorities or not. You will not be billed if the number is untraceable.

How to use Annoyance Call Trace:

IMPORTANT NOTE: Annoyance call trace must be used immediately after you hang up on the call that you want traced. If you get another call, or hear a call waiting tone first, you will trace the wrong call.

• When you get a nuisance call, momentarily depress and release the switchhook and wait for dial tone. (If you've already hung up, pick up the handset again and listen for dial tone.) Enter *57 on a touchtone telephone. (1157 on a rotary telephone)
• Listen for an announcement that the call can be traced.
• Follow the voice instructions.
• Hang up. If the trace was successful, you are responsible for contacting law enforcement authorities in order to follow up on the trace.

THE TRACE INFORMATION WILL NOT BE AVAILABLE TO YOU BUT WILL BE PROVIDED DIRECTLY TO LAW ENFORCEMENT AUTHORITIES. YOU ARE RESPONSIBLE FOR CONTACTING LAW ENFORCEMENT AUTHORITIES TO FOLLOW UP ON THE TRACE. THE PRACTICES OF LAW ENFORCEMENT OFFICIALS VARY, AND HUTCHINSON TELEPHONE COMPANY DOES NOT REPRESENT THAT ANY ACTION WILL BE TAKEN BY LAW ENFORCEMENT OFFICIALS WITH REGARD TO THE TRACED NUMBER. HUTCHINSON TELEPHONE COMPANY WILL NOT BE HELD LIABLE FOR DAMAGES IF A TRACE ATTEMPT IS NOT SUCCESSFUL.

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Selective Call Features

Selective Distinctive Alert: Announces important callers with a distinctive ring.

Selective Call Acceptance: Gives you control over which calls you take. Accepts incoming calls only from certain telephone numbers.

Selective Call Forwarding: Calls made from preselected numbers may be routed to you if you are away from your normal telephone number.

Selective Call Rejection: Reject incoming calls from certain telephone numbers.

How to use Selective Call Features:

• Pick up the handset and listen for dial tone.
• Enter the features code number.
• Listen for an announcement telling you whether the feature is currently on or off. The recorded voice will then tell you how many (if any) numbers are currently stored on your acceptance list.
• Follow the voice instructions and enter 3 to turn the feature ON (if it is currently off), or turn the feature OFF (if it is currently on).

To add the last caller to your list:

• Enter 1201. To hear the phone numbers on your list:
• Enter 1. After the list is read, voice instructions will follow.
• To add a number to your list: Enter 12. Follow the voice instructions you will hear. You can store up to 15 numbers on your list.

To remove a number from your list:

• Enter 11. Follow the voice instructions to remove any or all of those numbers.
• To hear instructions again: Enter 0.
• For Selective Distinctive Alert: Enter *61 on a touchtone telephone (1161 on a rotary telephone)

When someone calls: If the call is from someone on your VIP list, you will hear a special ring. All other calls will have a normal ringing pattern. If you have Call Waiting and get a call from a number on your list while you are on another call, you will hear a special Call Waiting tone. All other calls are signaled by a normal tone.

For Selective Call Acceptance:

• Enter *64 on a touchtone telephone (1164 on a rotary telephone)

When someone calls: When your service is turned ON, you will receive calls only from those on your acceptance list. Callers who are not on your list will simply hear an announcement that you are not accepting calls at this time.

For Selective Call Forwarding:

• Enter *63 on a touchtone telephone (1163 on a rotary telephone)
• To add the number your calls should be forwarded to: Enter the number at the voice instruction prompt.

When someone calls: When your service is turned ON, calls from your list will be forwarded to your chosen number. All other calls will transpire normally. In order to change your "forward to" number, you must turn your feature off and back on. Follow the voice instructions for entering the number where calls should be forwarded. Any lists remain intact until changed by you.

For Selective Call Rejection:

• Enter *60 on a touchtone telephone (1160 on a rotary telephone)

When someone calls: If your service is turned ON, callers who are on your rejection list will hear an announcement that your number is not accepting calls at this time. All other calls will ring through as usual. You will be notified when or how many calls have been rejected.

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Anonymous Call Rejection

Note: No charge for customers of Calling Number Delivery. Available only to customers who subscribe to Calling Number Delivery. Calls that are labeled "Private" will not be accepted.

To activate Anonymous Call Rejection:

• Pick up handset and listen for the dial tone.
• Enter *77 on a touchtone telephone (1177 on a rotary telephone)
• Calls that are labeled "private" will not be accepted. The calls will be routed to an announcement stating why their call is not being accepted.
• You will not know that the call has taken place.

To de-activate Anonymous Call Rejection:

• Pick up handset and listen for the dial tone.
• Enter *87 on a touchtone telephone (1187 on a rotary telephone)
• All calls will ring through normally to your telephone.

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Calling Number Delivery

It allows you to receive the 10-digit telephone number of the calling person, as well as the date and time of the incoming calls.

Calling Number Delivery (with Name) adds the name associated with the directory number to the display.

How to use Calling Number Delivery:

You will need a special device which displays the name and telephone number of the incoming call. You can rent or purchase a caller ID device from Hutchinson Telephone Company or from the vendor of your choice.

• You can disable the display of information by entering *85 on a touchtone telephone.(1185 on a rotary telephone)
• You can reactivate the display of information by entering *65 on a touchtone telephone.(1165 on a rotary telephone)
• If a person calling you has marked their directory number as private, or if their directory number is not available, the display of the caller's number is modified appropriately.
• You are required to obtain the permission of the people calling you before you publicize or disclose their telephone numbers. Sale of such information could be a violation of Minnesota Statute par 626A.

How to use Calling Number Delivery (with Name):

This feature works the same as Calling Number Delivery except that the name associated with the directory number of the incoming call is displayed. The name will not display if the caller has used Calling Number Delivery Blocking or if their number is unlisted, nonpublished, or not available.

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Calling Number Delivery Blocking

Keeps your name and phone number private when you do not want them sent to the person you are calling. You do not need to be a customer of Calling Number Delivery to use Calling Number Delivery Blocking. When you make a call, your number will be delivered to the person you are calling, if they are a customer of Calling Number Delivery. This occurs even if you have an unlisted or unpublished number unless you use Calling Number Delivery Blocking. No charge.

How to use Calling Number Delivery Blocking:

Note: When you use Calling Number Delivery Blocking, the person you are calling receives a "private" message instead of your number if they are a customer of Calling Number Delivery. However, telephone operators and 9-1-1 services will receive your number even if you use call blocking.

There are two types of Calling Number Delivery Blocking:

1. Per Call Blocking: allows you to enter a code before each call to prevent your number from being given to the person you are calling. Enter *67 on a touchtone telephone.(1167 on a rotary telephone). All customers automatically receive per Call Blocking at no charge. Per call blocking may not be available with certain types of phone lines. If per call blocking is not available you will receive a fast busy dial tone after you enter *67 or 1167.
2. Per Line Blocking: automatically prevents your number from being displayed to other customers of Calling Number Delivery. You need to sign up for Per Line Blocking by calling our office at 587-2323. If you have Per Line Blocking on your telephone line and decide that you want your number to be available to certain people you call, you can turn off the blocking at no charge. Enter * 82 on a touchtone telephone before each call.

Per Line Blocking is available to customers under the following terms:

Residential Customers: Per Line Blocking is available at no charge for new residential customers.

Business Customers: Per Line Blocking is available at no charge to law enforcement agencies, shelters for battered persons, and government agencies engaged in undercover operations. Per Line blocking is not available to other business customers unless they can show that the inadvertent disclosure of their number will risk harm to themselves, other persons, or property.

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Toll Restrictions

Toll Free Toll Restriction: allows 800, 888, 877 calls only. No dial 0. Allows prepaid and regular calling cards. No charge.

Toll Restriction 2: allows all calls after entering a PIN assigned by local telephone company. $1.95 charge for this feature.

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